Growing franchise network of vital home care services across the country

SureCare’s marketing materials reach out to the community

Our client SureCare is a franchisor for providing quality home care services nationwide. After we helped them with a modernised website design, we were able to put our design services to good use in a brand new suite of printed literature and marketing for their franchisees and customers.

Klova - Client Case Study -  SureCare

About SureCare

For over 25 years, SureCare has been providing personal care services to people in the comfort of their own homes – a desirable alternative to moving into a residential care home. SureCare’s range of services is expansive and flexible to help people of all ages with as much or as little assistance as they need.

Project Features

  • WordPress multi-site design and implementation
  • Suite of printed literature for various services
  • Adverts for local print magazines and directories
  • Bespoke email marketing and copywriting

Klova - Client Case Study - SureCare


To attract more care customers and new franchisees online, SureCare opted for a multi-site setup that would unite different aspects of the business under a more consistent design style. Using their existing logo and brand colours, we developed an online style that is consistent across multiple websites, with slight variations for each arm the business: Head Office website, recruitment portal, specialist franchising information, and local branch micro-sites.

Following the website launch, we continued to work with SureCare to offer support for a range of design and marketing needs. With a monthly support package in place, we assist SureCare with various requests for print design and online copywriting and content management.

Designs for print

SureCare recently asked us to produce designs for a suite of printed materials that could be distributed to customers via their franchise operators up and down the country. This suite includes brochures, leaflets, flyers and posters focusing on individual services like personal home care, childcare and live-in care.

The range of printed literature came about by combining elements of their brand identity, exceptional photography and our own copywriting services. This resulted in various designs of different sizes and purposes all packaged up as digital files, making it simple for SureCare to pass them on to specialist printers to create the physical products.

Klova - Client Case Study -  SureCare

With a wide range of designs on file, we have also been able to quickly adapt some of the smaller postcard and flyer designs for use as advertisements in local magazines and news outlets. Through our contacts in SureCare’s Head Office team, we’re often asked to produce small ads and half-page ads, customised with a specific local branch’s contact details for their individual franchisees.

In addition, the franchising arm of SureCare’s business requires regular marketing to reach entrepreneurs and onboard new franchisees. For this, we also offer assistance with email marketing each month, by writing fresh content and building HTML email templates in their unique brand style using various assets.

To find out more about how Klova can support your business with design, branding and marketing services, get in touch with us today to discuss your needs with one of our consultants.

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